Vendors/
Service Providers

Introduction

The implementation of an alcohol interlock program can be a complex, detailed and challenging process for agencies to manage and coordinate, both internally and externally.

This section of the curriculum is designed to assist jurisdictions in managing the implementation process, from laying the groundwork and developing an implementation plan with key stakeholders, through to working with vendors and service providers to establish a quality service delivery process. It contains insight into the wide variety of operational practices and procedures that are necessary to support an alcohol interlock program, and can help agencies prepare for the many day-to-day activities that will occur across agencies as part of the program.

This section contains two separate checklists that can provide guidance to agencies in recognizing and managing important issues associated with implementation. The first checklist relates to internal issues that can guide agencies through the planning process for implementation. It focuses on essential elements such as building partnerships across agencies, creating accountability, identifying roles and responsibilities, clearly defining tasks, and managing resources.

The second checklist deals with managing relationships with vendors and service providers. Issues that are addressed by this checklist pertain to developing requests for proposals (RFPs), preparing contracts or administrative rules, the certification process, and data management and reporting.

These checklists have been developed with input from experienced practitioners from a variety of backgrounds and disciplines. It warrants mentioning that these checklists are by no means exhaustive, but they are designed to assist agencies in planning and thinking through many of the critical aspects of the implementation of an alcohol interlock program. Examples of specific clauses in administrative rules or contracts, forms, and materials are provided where possible.